FREQUENTLY ASKED QUESTIONS & TERMS

About LearnX® and the LearnX® Awards.

The LearnX® Awards have been in practice since 2008. As with every year, the LearnX® Awards standings continue to surpass expectations, and 2022 has seen a surge in high-calibre applications from around the world. The LearnX® Awards are an international and professional awards program that recognizes multiple fields of learning and talent development throughout the corporate, education, public, and not-for-profit sectors worldwide. Award application/s are objectively assessed against set criteria by independent judges via a points system scorecard – on merit – not comparatively. This quality-driven process ensures an equal playing field and an opportunity for success with each application.

A Platinum Award is the highest accolade (7 stars), while a Bronze Award is the lowest (3 stars). Each year the LearnX® Awards uncover the most innovative projects and technology solutions that deliver best practice and value to enterprises of various structures and sizes. Many of these experiences are then selected through consultation and shared with the wider community during the LearnX® Summit & Awards Show, also branded as ‘The Main Event’ by industry. The LearnX® objective is also to shine a light on the talented teams and individuals involved in these works, and the enterprises that support them.

The LearnX® Awards are the most prized accolade in the world of learning, talent and skills development – a true symbol of class. Winning a LearnX® Award is a triumph of learning and talent. LearnX®, is a professional event management agency (Est.2007) that operates to amplify the impact of learning and talent development and supporting technologies. Thousands of award applications have been adjudicated, resulting in professional recognition, and positively influencing over 1.5 million talented personnel, across numerous countries.

What is the deadline for submitting my application/s?

The deadline for submission is Friday 1st September 2023.

Who has entered the awards?

The LearnX® Awards draw entries from leading global enterprises, as well as mid-sized and smaller organisations, across the corporate, private, public service, education, non-profit and community sectors worldwide. Thousands of high-calibre entries have been successful since 2008. View winners’ compilation list https://learnx.live/winners-500/

Industry sectors include:
Agriculture – Aviation – Banking/Finance – Construction – Defence – Education/Training – Energy/Utilities – Fisheries – Forestry – Government – Healthcare – Hospitality – HR – Insurance – IT – Manufacturing – Maritime – Media – Non-profit – Pharmacy – Professional Services – Engineering, Legal – Real Estate – Retail – Sport – Telecommunications – Transport/Logistics – Travel – Wellbeing/Fitness.

Who is eligible to enter the awards?

The Awards are open to individuals, teams, and enterprises from the corporate, private, public service, education, non-profit and community sectors worldwide, whatever their size. In the new era of work, all enterprise/team/talent structures, including learning, project and strategy modalities are eligible to enter. Vendors may enter with, or on behalf of a client, with prior endorsement from the client. The client must be named/mentioned in the application. Unless otherwise stated in the award description, entries can be enterprise-wide or targeted to a specific group/industry.

Can a team enter the awards and how is a team defined?

Yes. Team entries can be submitted.

A ‘team’ is defined as two or more highly talented specialists (team) who provide internal/external expertise, management, consultation, training and/or industry-specific services. A team can be from one or more enterprises, including vendor companies. All team work arrangements (eg office, on/off site, hybrid, WFH/remote, flexible etc.) are recognised.

Do you provide support?

Yes. If you cannot find the answer to your questions in the FAQ/G, please feel free to contact us via email at awards@learnx.live. Please do not leave questions until the deadline as we may not be able to answer quickly due to the volume of queries being managed.

ENTERING THE AWARDS

How do I register?

Firstly, you need to create an account in the online awards management system (Evalato). It takes about 2 minutes to complete, and you only need to do this once. On completion, you will receive an email with your secure/private login details from the Evalato system.

How much does it cost to enter?

The fee per application is $275 AUD (incl GST). Early payment discounts are available (see “Payments” section below).

Buy now, choose category/s later - how does it work?

This option is for budgeting/planning in advance. You can buy one or multiple applications at the special discounted rate of $165.AUD (incl GST) while the offer is valid. You can then choose which categories to enter at a later date. When you are ready to choose your categories, you will need to email awards@learnx.live and advise your selections so that changes can be made to your registration.

What are the entry options?

You can enter one, or multiple awards. You can use the same project/solution/program to enter various award categories but the specified criteria in each award must be met, and each category is deemed a separate application. The system allows you to switch between application forms so you can work on multiple entries before submission.

If the judges assess that your entry aligns better with another category, you will be contacted to discuss options.

What are the 4 easy steps to enter the awards?

1 – Select your award applications
2 – Enter your details to create an account
3 – Make your payment online
4 – Complete all criteria and submit anytime up to the deadline, Friday 1st September 2023.

How many awards can I enter?

There is no limit to the number of awards you can submit.

Can I return to enter more awards?

Yes. You can return to purchase additional application/s before the final deadline, Friday 1st September 2023. However, you will need to create a new registration for this, and add the extra application/s.

Can I work on more than one application?

Yes. You can work on multiple applications.

(New Users Only) Free 7-Day Access Trial.

There is no upfront payment or need for credit card information. To arrange, email awards@learnx.live Subject: Free Access Trial. The LearnX® Awards Team will contact you to set up your new and secure account. You can select a maximum of three different award categories.

THE APPLICATION

What is meant by the term 'project'?

The term ‘project’ can refer to classes, courses, curriculum, deployments, developments, education, implementations, initiatives, learning, lessons, models, modules, programs, strategies, and trainings.

What is the timeline for a project?

Projects, etc., must have been implemented between 2020 and 2023.

Does the criteria have a format?

Criteria/format guides are provided and can be used in part or in full at the applicant’s discretion?
1. (e.g., context, challenges, technicalities, learning/project outcomes, and participant/leadership expectations).
2. (e.g., design, development, resources, technology/innovation, and implementation plan).
3. (e.g., substantiation of the ROI impacts/business outcomes and participant/leadership feedback after project release).

Can I use an explainer video to answer the criteria?

Yes. A separate video can be used for each of the criteria (1- 3).

Can I create my own pdf version of an award application?

Yes. You must also register online via the (Evalato System) for the same award/application and refer to the relevant pdf in the criteria.

Can I work on my application/s before payment?

No. Payment must be received for you to gain full access to edit/copy/upload and save your application/s as you go.

What backup information should I supply?

It is up to the applicant to decide what additional backup information/files should be included to strengthen their application. Upload file functions are provided in the online portal (20MB). Excessive size files can be sent via http://www.wetransfer.com or other transfer technologies.

Will I be notified when I submit my application/s?

Yes. Each entry will be acknowledged by a notification email from the awards management system (Evalato).

Will my application/s be judged without payment?

No. Application/s will not be judged without prior payment.

Can I edit my application after submitting?

Yes. You can edit your entry after submitting it until the submission deadline, Friday 1st September 2023. However, you will need to contact the awards team via email at awards@learnx.live to have your entry unlocked for editing.

Can I change my application/category/s later?

To change an application from one category to another (e.g., Best Online Learning Model to Best Blended Learning Model) you will need to email awards@learnx.live to request the change.

Can I withdraw my application/s?

Yes. All applications can be withdrawn up to the submission deadline, Friday 30th September 2022. However, there are no refunds. All withdrawal requests must be emailed to awards@learnx.live

PAYMENT

How much does it cost to enter?

The fee per application is $275 AUD (incl GST).

Early Payment discounts are available, see below:

Opening Sale Price – $165 AUD (incl GST) Per Application – Ends Friday 31st March 2023
Super-Saver Price – $198 AUD (incl GST) Per Application – Ends Friday 26th May 2023
Early-Bird Price – $220 AUD (incl GST) Per Application – Ends Friday 28th July 2023
Regular Price – $275 AUD (incl GST) Per Application – Ends Friday 1st September 2023

To receive the discounted rate, payment must be received by the discount end date, regardless of the registration date. The price will change in the system after the previous rate expires. Please choose carefully as there are no refunds.

How do I pay for my application/s?

Payment can be made online by credit card in the awards management system (Evalato) or via invoice. The option to pay by invoice is only available until Friday 25th August 2023. After this date, payment must be made online via credit card at the time of registration.

If paying by invoice, the full amount of the registration fee must be received in our account. All bank charges (including fees levied by the receiving bank) are the responsibility of the applicant/customer. Access to the online portal is not available until payment is received.

How do I receive an invoice for payment?

When you register, there’s the option to choose ‘Pay on Invoice.’ This option is only available until Friday 25th August 2023. When your registration is received by the awards team, an invoice will be generated and emailed to you within 24hrs.

When do I need to pay for my application/s?

Payment is required on registration. To take advantage of one of the early payment rates, you must pay in full by the advertised end date. If you have requested an invoice, the payment due date will be on the invoice. Note: if your invoice is not paid by the due date your registration/s will automatically be cancelled by the system.

Access to edit/submit your entries in the online portal is only available after full payment is received.

I paid online by Credit Card. Will I receive a Tax Invoice?

Yes. You will receive a Tax Invoice via email within 14 days.

Are there any refunds?

No. There are no refunds.

Can application/s be withdrawn?

Yes. All applications can be withdrawn, up to the deadline, Friday 1st September 2023, but there are no refunds. All withdrawal requests must be emailed to awards@learnx.live

JUDGING

What is the judging order of applications?

Awards are judged in order of their online submission ‘lodgment time’ in each category – e.g., the first award submitted for ‘Best Online Learning Model’ gets judged first and the last award submitted for ‘Best Online Learning Model’ gets judged last.

How are applications judged?

Applications are judged on merit via scorecard – not comparatively. Projects/teams/solutions are unique to each enterprise (small, medium, large) and are judged accordingly. All awards criteria are set in 3 parts, which gives the judges a quality standard to score applicant responses. In a contemporary/competitive environment, this represents a just/objective and practical judging solution.

Judges are assigned categories in line with their experience and industry expertise. Three judges per category/application. Judges will read/asses and score applications, considering supporting materials. Scores are then combined and averaged to determine the final score for each application.

How do the criteria and scoring work?

All criteria 1 – 3 must be completed. Format guides are provided for each criteria (e.g., context, challenges, design, technicalities, innovation, feedback, outcomes etc.). Each criterion has a limit of 5000 characters including spaces. This is automatically tallied as you type in each panel section. 5000 characters is approximately 750 words with spaces included.

Each criterion has been set with a specific score. The maximum score per entry is 50 points. Once you have signed up, you will be able to view the points for each criterion/question, or go to menu bar (Categories & Criteria). Upon reaching 25 points, an entrant automatically becomes a nominee/placegetter. As scoring continues, the rating is as follows:

45 to 50 points – Platinum Winner – 7 LearnX Stars
40 to 44 points – Diamond Winner – 6 LearnX Stars
35 to 39 points – Gold Winner – 5 LearnX Stars
30 to 34 points – Silver Winner – 4 LearnX Stars
25 to 29 points – Bronze Winner – 3 LearnX Stars

Entrants who score 25 points or fewer are not categorised. As a result, some categories will have a greater number of winners than others, and others may have fewer winners.

Do applications remain confidential?

Yes. Judges will not share confidential material, judging papers and/or applications. All submitted materials are deleted and/or destroyed post judging process. The nature of the LearnX® Awards is such that you may need to include confidential information as part of your entry. All information supplied will be restricted to the awards’ management team/judges and remain strictly confidential. All work relating to an entry is guaranteed via non-disclosure agreements (NDA’s) signed by the awards management team and judges. Applications are released to the judging panel after the final deadline, and judges can only access entries that they have been provided to score. All judging discussions are confidential and will not be shared with anyone outside of the judging panel ahead of the winners’ announcements, or thereafter.

Who are the judges?

LearnX® Live! Awards judges remain anonymous to maintain the integrity of the Awards program and the judging process. Judges are not permitted to promote their participation in the Awards program. Judges are selected through an online nomination process.

Judges are explicitly trained in the Awards adjudicating systems processes and are selected for their professional expertise, knowledge of modern learning technologies, talent management practices, and are past winners.

Judges are remunerated for their services, to support the highest standard of adjudicating.

Can someone be nominated to be a judge?

Yes. To be accepted for initial evaluation, a person must have been nominated by three individuals from separate organisations. Self-nominations are not accepted. Nominations for potential judges need to address in 150 words or fewer, the nominee’s credentials for judging via email to awards@learnx.live. Judges are limited to one term (3 years). There are no vendors on the judging panels or awards management team.

WINNERS / RESULTS

When will the results be announced?

Applicants who score 25 points or more, are nominees (placegetters), and will be notified via email on Friday 22nd September 2023. Category winners (Platinum, Diamond, Gold, Silver, Bronze) will be announced at the LearnX® Live! Awards Show Gala Dinner, Wednesday 22nd November 2023, Melbourne Convention Centre, Australia (Exact times, ticket prices etc will be advised via email closer to the deadline).

All Category Winners will receive an email confirming their results on Friday 24th November 2023.

What are the award-winners’ entitlements?

Platinum – Diamond – Gold – Silver – Bronze receive one certificate per winning entry, including postage/handling (P/H). Additional certificates, including (P&H) will be available for purchase and charged on an individual basis to the recipient. Award-winner logos will be supplied to winners for internal/external promotions via email. Winners’ names will be posted online after the award-winners announcement – end of November 2023.

Winners engraved crystal trophies can be purchased upon request. (P&H) fees apply. At the time of publication of these guidelines, the exact pricing of trophies, additional certificates (P&H) is not available. Prices will be available post event ceremony, in November 2023, when suppliers confirm details.

My question is not listed here. Who do I contact?

Please email awards@learnx.live with your question. We will endeavour to answer your query as soon as possible. Please do not leave questions until the deadline as we may not be able to answer quickly due to the large volume of queries being handled.

DISCLAIMER

Entry Disclaimer

By registering for the LearnX® Awards, the applicant/s are agreeing to always adhere to the guidelines of entry. These guidelines may change due to technical requirements and events beyond our control, with or without notice. The FAQ/Guidelines may be updated to exclude information/timelines that are no longer relevant.

LearnX® Awards reserves the right to refuse or disqualify an application without recourse if the guidelines are not followed or for any reason deemed necessary. If an application is refused or disqualified all payments will be refunded.
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